Frappe Helpdesk is an open source ticketing tool that helps you streamline your support workflows, handle issues efficiently, and delight customers – all at a fraction of the cost. If you are looking to boost agent productivity, reduce resolution times, and deliver exceptional customer experience,...
HappyFox offers a powerful, scalable, and user-friendly ticketing system that addresses the limitations of open source alternatives while providing additional benefits to streamline your support operations. With HappyFox, you’re not just solving today’s support challenges; you’re future-proofing your ...
DiamanteDesk is an easy-to-use, open source support ticketing system and customer service solution powered by Eltrino. Let's Rock your eCommerce together!
Eine kostenlose Helpdesk-Software schneidet hinsichtlich integrierter Funktionen und Automatisierungen einfach besser ab als Open-Source-Software. Sie ist sicherer, fortschrittlicher und budgetfreundlicher.
Discover Frappe Helpdesk / A powerful ticketing system with a modern interface, integrated with ERPNext.open source support ticketing software A self-service support portal to increase customer satisfaction Effectively handling customer issues is crucial for maintaining customer satisfaction, but juggling mult...
osTicket is another open source helpdesk ticketing system known for its simplicity and ease of use. It offers features such as support ticket system management, email integration, and knowledge base creation. With its intuitive interface and robust functionality, osTicket is a great option for busin...
This tutorial outlines the post-install configuration of the open-source helpdesk ticketing system osTicket. Environments and Technologies Used Microsoft Azure (Virtual Machines/Compute) Remote Desktop Internet Information Services (IIS) Operating Systems Used Windows 10 (21H2) List of Prerequisites Mic...
When evaluating an open-source help desk system, it’s important to consider the key features that make a help desk effective: 1. **Ticket Management**: A help desk’s primary function is to manage support tickets. A well-designed ticketing system enables users to create, categorize, priorit...
The leading, open source, enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom tick
AstiosDesk helpdesk system is an intelligent ticketing system which lets you manage and organize your team and your tickets to make your customer support draw a smile on your customer’s face. Authorized Partner. Nagios Nagios XI is an enterprise-class monitoring solution that provides organisation...