When I was implementing the online customer support chat system's popup effect JavaScript SDK, the SDK code that was publicly exposed was in the form of a self-executing function. Using self-executing functions to implement the JavaScript SDK has the following benefits: Code encapsulation: Self-e...
The reason we do this is simple: the only companies that will succeed in open source are those that deliver extraordinary service quality to their customers. In open source, there is no vendor lock-in. Customers can buy their support and development services anywhere. If customers can buy serv...
Mailbox Configuration Set up your support email to automatically convert incoming emails into Opesource UVDesk Helpdesk Tickets for efficient oversight and improved customer support. View More Read More Saved Replies Rather than writing the same response for every ticket from the same client, save time...
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The ecosystem we support Innovate faster and more securely with open source on Azure Build on a highly secure cloud platform designed to protect your data and business assets, including proactive, comprehensive compliance coverage. Gain the flexibility to move your app anywhere. Operate seamlessly and...
However, you can easily get overwhelmed while setting up a subdomain, managing a ticket system, installing live chat, and creating a detailed knowledge base. An open source customer support solution is what you need. An open source customer support service uses open source software and tools to...
Seraph is a Customer Support Management System to manage and track their support cases both for retail shop and for business clients.
Ubuntu Pro with Enterprise Open Source Support offers the most comprehensive Linux, open source infrastructure & applications security and support in the industry. Available at simple per-node, pricing, it supports infrastructure solutions such as OpenSt
Enterprise-class open source database solutions from Percona including expert support, services, and software for MySQL, PostgreSQL, MongoDB. and MariaDB to empower your business.
A customer relationship management (CRM) system can be essential tool for a business’ survival and growth. Open source offerings in this area rival their proprietary competitors.