I ordered two items from Ooze: the Twist Slim Pen 2.0 and the Slim Clear Series Battery, both in Atomic Pink. The Twist Slim Pen arrived defective and wouldn’t hold a charge. I contacted support on January 2nd, and it took until January 15th to receive a gift card to replace the ...
Ooze pens light up green when they’re charging or in use, but flashing lights might indicate a problem. Learn how to read your pen’s battery lights.