Customers were extremely satisfied with the safety precautions during COVID-19, the assistance provided through helplines for support, and the increased customer reach to make groceries as accessible as other reputable online departments.doi:10.4018/JGIM.317081Chang, Victor...
How much has online shopping increased during the COVID-19 pandemic? The pandemic has definitely had an impact on shopping behavior, with more people turning to the internet to buy everything from food and groceries to clothing and other essentials. In fact, a recent study found that 3% of...
The trend in groceries is confirmed by astudy cited by Axios, which shows that 41% of consumers are shopping online for groceries more than in previous months – an indication that heavy investment in fresh grocery delivery from Amazon, Walmart, Instacart, and others has been the right long-...
COVID-19 pandemic can be seen in regard to grocery shopping. Since April 2020,grocery delivery and pick up salesremained well above five billion dollars per month. Particularly among older generations, consumers seemed keen onbuying groceries online in the future, as they did during the pandemic...
000 more as it sees strong sales and copes with workforce challenges, such as employees getting sick with Covid-19, quarantining after exposure or not having child care. Online grocery shopping fueled its e-commerce growth prior to the pandemic, according to company reports, but Walmart...
But, when i ordered my groceries for 1st time, guess what i ordered on 8th september and the expected delivery date was 11th of september , okay so there is no problem in it but the delivery date was extended every time and can you believe that my order was never delivered ...
During the COVID-19 pandemic, online shopping grew rapidly as a way for consumers to get necessary food and beverage items but still avoid crowds at grocery stores. Interest held up even as concerns about COVID infections waned. Consumer use of grocery pickup a...
consumer behavior;e-commerce;online grocery shopping;perceived risk;situational factors;COVID-19;Germany ConstructCronbach’s αItemReference Perceived risk Pre0.87One risk of buying groceries online is receiving low quality products or incorrect itemsadopted from [15] ...
Additionally, they reveal that the shopping experience, the image of private labels, and the COVID-19 pandemic were antecedents of attitudes towards private-label products. At the same time, the image of private labels, and the perceived risks and attitudes towards private labels are direct ...
Nowadays, free shipping has become more of a necessity than an added advantage. Adding extra costs to the online shopping process, especially at the very last step, deter buyers from following through with their intended purchase. These costs are an immediate source of annoyance for online shopper...