Quickly add always-on support across the most popular digital channels so you’ll never miss a customer conversation. Optimize interactions with automated workflows Easily automate complex, multi-step self-service, support, and sales interactions—even those that require agent intervention—so you can ...
Easily create dynamic, personalized communications, deliver them via the customer’s preferred channel, and gain new insights with the Broadridge Communications Cloud.
Expand into more channels as you grow With every channel and tool you need under one roof, simply add to the Comm100 omnichannel communication platform as your operations grow and needs change. “With so many chat requests, we needed our bot to handle as many chats as possible. With machine...
Consolidate data across channels to better understand your audience and their journey. Get Started Consolidate Cross-Channel Data Measure beyond a single website and collect customer interaction data across multiple channels - websites, mobile apps, and chatbots, so that it does not ...
While we offer multiple channels, you’re never locked in—start with live chat and expand at your own pace as your needs grow. Live Chat Connect in real-time with text, audio, video, screen sharing & more Ticketing & Messaging Manage email, SMS, social, and messaging apps — all from...
Magestore Omnichannel POS, native to Magento and integrated with Shopify, is ideal for retailers to sync sales data across channels
Customer Data Bring together multiple data sources in your business and activate them across all channels – personalizing every interaction. Marketing Automation Execute simple, single-channel campaigns or create sophisticated, cross-channel journeys at scale. ...
Create a real-time conference experience leveraging multiple sources of customer data and multiple engagement channels. Solution Leverage an 8-step single view of the customer data strategy to power real-time engagement based on pre-show and on-site behavior data. ...
Create an omnichannel customer experience by using Engati's omnichannel chatbot and live chat solutions over 16 channels and pulling conversations into 1 inbox.
Expand into more channels as you grow With every channel and tool you need under one roof, simply add to the Comm100 omnichannel communication platform as your operations grow and needs change. “With so many chat requests, we needed our bot to handle as many chats as possible. With machine...