Add the Omni-Channel Widget to Service Console From Setup, enter App Manager in the Quick Find box and click App Manager.The App Manager shows all apps, including the Service Console app. Click the dropdown to the right of Service Console, and select Edit. Select Utility Items. (You may...
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昨天enabled Omni-Channel in my Org, 然后Live agent 消失了(我的live agent 哪里去了), 看来Salesforce 又做了多余的工作。 然后google 了一下: When you enable Omni-Channel, Salesforce creates a new Pr…
Developing an omnichannel strategy Pilot Flying J wanted to build a seamless and enjoyable journey for their guests by: Delivering an omnichannel strategy with mobile apps, web portals, and more Integrating backend systems with digital customer-facing technologies, as well as Salesforce Sales, Servic...
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利用Salesforce和SAP等现有的技术平台,一家跨国制药企业创建了一个B2B互动平台,旨在为欧洲各个市场的药剂师设计和提供符合当地情况的内容。有了该平台,企业则无需依赖第三方外包。该平台建立在可扩展和本地化的架构之上,适用于多个地区和多种语言,在尊重每个国家的法律和语言要求的基础上为目标受众提供本地化的内容和...
salesforce console developer guide how are the classic and lightning apis different? lightning experience api get to know the lightning console get to know the utility bar lightning console javascript api syntax using background utility items using pop-out utilities using events i...
Add the Omni-Channel Widget to Service Console From Setup, enter App Manager in the Quick Find box and click App Manager.The App Manager shows all apps, including the Service Console app. Click the dropdown to the right of Service Console, and select Edit. Select Utility Items. (You may...
salesforce console developer guide how are the classic and lightning apis different? lightning experience api get to know the lightning console get to know the utility bar lightning console javascript api syntax using background utility items using pop-out utilities using events in...
([Utility Items (Desktop Only) (ユーティリティ項目 (デスクトップのみ))] が表示されることがあります)。 [ユーティリティ項目を追加] をクリックします。 [オムニチャネル] を選択して、[保存] をクリックします。 [ナビゲーション項目] をクリックします。 [取引先]、[アプリ...