In line with RBI recommendation, the Bank has incorporated the role of an Internal Ombudsman, who is an independent authority to review grievances raised by Customers. The Internal Ombudsman will share an independent view and be a part of Bank’s Grievance Redressal mechanism. The decision taken ...
The Banking Ombudsman Scheme was first introduced in 1995 and was revised in 2002. Over the past five years, around 36,000 complaints have been dealt by the Banking Ombudsmen. "Loved reading this piece byKalpana.S? Join LAWyersClubIndia's network for daily News Updates, Judgment Summaries, ...