Office Depot was caught recommending unnecessary computer repairs to their clients. This is part of a larger series of tech support scams in the company.
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Office Depot, Inc. and a California-based tech support software provider have agreed to pay a total of $35 million to settle Federal Trade Commission allegations that the companies tricked customers into buying millions of dollars’ worth of computer repair and technical services by claiming their...
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Office Depot conducteda studyof 1,018 Americans who owned smartphones in November 2019. It wanted to explore consumer's habits with their tech devices, like how often they upgrade their device, what factors make them upgrade and how much they're willing to spend on device repair. ...
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In a news report covering the topic, it was revealed that Office Depot and Support.com both took advantage of customers by claiming they had a malware infection during a scan. This occurred whether or not the computer actually had a malware infestation on it. The objective was to then sell...
The article focuses on the services provided by Tech Depot, the technology solutions company of Office Depot Inc. According to Domenick Carino, global account manager for Tech Depot, states that t...
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Office Depot has begun using handheld devices during COVID-19 to automate many of its store-level employee processes, like inventory tracking and in-store pickup.