Order to cash, or OTC or O2C, is a business process that involves receiving and fulfilling customer requests for goods or services. It is a top-level, or context-level, term that management uses to describe the
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5.2 Product Flows in Order to Cash The flows provided by the Order to Cash integration are: Sync Orderable Product from Oracle EBS to Siebel CRM. When an item (product) is created or updated in Oracle EBS, it is synchronized to Siebel CRM. Request Bill of Material (BOM) Sync from ...
Once created, customers should be routed to Oracle Customer Hub instead of being directly routed to the target applications, in this case, Oracle EBS. Oracle Customer Hub must be configured to publish these created customers to the target application. The order process integration in the Order to...