For banks in the United States, so much time and attention have been placed on open banking, embedded finance, embedded fintech, BaaS … but are we looking outside our national borders to see what’s working that we might bring into our strategy? We have not yet faced a player that sca...
When David Vélez walked into a Brazilian bank branch to open an account six years ago, he was appalled by the experience. First, he had to check his bag in a locker outside. Next, he waited to pass through a security line manned by three armed guards. He sat there for 45 minutes ...