NSW Health Pathology used Amazon Connect via the eHealth NSW cloud platform to build a new MVP COVID testing call center within two weeks. At its peak, the call center scaled to manage 40,000 tickets per week. To further ease public anxiety, NSW Health Pathology also set up an SMS bot ...
Fiji’s tragedy is that its perpetually un- derfunded Fiji heath system and health staff members are totally unable to cope with the COVID-19 crisis and deaths have soared to over a hundred and still climbing. In Australia, the federal and state governments have stepped up to provide budgeta...
“The deaths that are attributable to Covid, are not just about the people who suffer the immediate effects of the virus… it’s about all the other people who don’t get treated because there aren’t enough staff, or there are too many other people in hospital.” @HelenRSalisbury "...
It's all well and good blaming full employment, COVID, or any other topical issue for driver shortages, but staff shortages and serious issues with turnover existed well before the pandemic in the bus industry. What we're seeing now is the problem reaching crisis levels, yet the solutions ...
In light of the development, the Sydney Beth Din (SBD),which last week put a pause on the resumption of services after a Moriah student tested positive to COVID-19, will allow services to commence from today (Thursday) as long as there are no new infections in the community. ...
The state government is discussing medium and long-term accommodation options, including demountable homes with staff from the departments of housing and communities. Some people who have lost their homes are staying with friends or family, or in tents or...