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Online verfügbar unter http://gbv.eblib.com/patron/FullRecord.aspx?p=269955. Zugegriffen: 10. Juli 2018 Pruitt J, Grudin J (2003) Personas: Practice and Theory. In: Arnowitz J, Chalmers A, Swack T, Anderson R, Zapolski, J (Hg.): Proceedings of the 2003 conference on Designing for...