NPS Scores for Top Companies (Ranked Highest to Lowest) 1. Princeton Mortgage, NPS score = 98 Princeton Mortgagewas founded in 1983 as a licensed mortgage banker and is backed by a 100+ year old multi-faceted real estate brokerage, investment, and insurance company. ...
Breakdown of NPS responses by NPS score (0–10) This identifies the modal NPS score; the most common. This can be tracked over time. Breakdown of NPS responses by NPS categorization This separates respondents into their respective camps: promoters, passives and detractors. You would do this an...
NPS Benchmarks is the world's largest database of NPS score industry benchmarks. Add your score today.
template Net Promoter Score (NPS) Survey Template & Questions Download Now webinar The consumer trends shaping 2024 revealed Watch Now ebook 3 steps to turn CX insights into business impact Download Now ebook 2024 global consumer trends report ...
template Net Promoter Score (NPS) Survey Template & Questions Download Now webinar The consumer trends shaping 2024 revealed Watch Now ebook 3 steps to turn CX insights into business impact Download Now ebook 2024 global consumer trends report ...
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Consider any NPS above 50 as extremely good. However, even companies with top NPS scores (approximately 70) still have room forimprovement. Any result greater than 0 is satisfactory—your customers are more satisfied than dissatisfied. Why Net Promoter Score (NPS) works ...
Master the Net Promoter Score (NPS) concept and its importance in customer satisfaction and loyalty. Learn how to calculate and interpret NPS to refine your customer experience strategy, boost brand advocacy, and drive long-term business success.
Top benefits of NPS software A Net Promoter Score software is a self-serve customer experience (CX) tool designed to help teams take action from real-time feedback and track success over time. Using a Net Promoter Score tool to build out a robust CX program can have a number of additional...
About comparing NPS When considering your own NPS, focus on the relative change over time and not the absolute number. If you’d like to get a general sense of your score in comparison with companies in common verticals, be sure to check out The Benchmarks Report....