The question of “why” is closely related to the preceding question of “who”. If a question’s answer potentially affects a person, there is built-in motivation to participate: steer things in a way that makes sense to you. This works well for internal employee-based crowdsourcing. Howeve...
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; wh...
Since managers may not understand the work geeks do very well, it’s hard for them to recognize and reward a job well done, which hurts motivation. The solution is to work together to define a set of goals that both parties agree on. When these goals are met the geeks are doing a gr...