Donate your Delay Repay We have set up a new partnership with bothSamaritans&Railway Children, following customer feedback, giving you the option to donate to either cause if your train is delayed for 15 minutes or more. We have chosen to partner with these organisations as they support mental...
Looking for information about Northern Railway? Find out about popular routes, destinations and buy cheap train tickets with Trainline.
Download, print and post your form to claim Delay Repay compensation. Please note: we can’t accept financial information by post, so the repayment options are more limited. Send your form and supporting documents to: Freepost RUET-ZEJB-TKKZ Govia Thameslink Railway Derby DE1 9RQ Downloa...
Live train times Assisted travel Delay Repay Buy tickets Account Menu Home Assisted travel Assisted travel We’re committed to accessibility for everyone. Our assisted travel scheme Passenger Assist helps passengers with disabilities and older people who need a little extra help using our services. ...
Help and support Is there a problem? We’re here to help. Find out what we can do to support you and how to contact us at Great Northern. Train cancelled or delayed? Travel plans changed? Find out how and when you can get a refund. ...
Greater Anglia London North Eastern Railway If you have found lost property onboard the train or at one of our stations, then please hand it in to a member of staff. Next steps Once we have received your lost property form, our centre will do their best to find your item. If we find...
Our performance targets and where to find information on our performance How we will compensate you if things go wrong How to plan your journey How to contact us with your suggestions or concerns so we can improve our services Download Passenger's Charter ...
Industrial action The information on this page is correct as of 9 August and is always subject to change so please check back before you travel. There is currently no planned industrial action on Southern, Gatwick Express, Thameslink or Great Northern. If further action is announced, we will ...
Save while you study Cambridgeshire Student Connect card If you’re 16-17 and travel on Great Northern to your school or college, you could get a free card to help with train costs. If your school or college is in Cambridgeshire you can apply for the Cambridgeshire Student Connect card. ...