I'm being told I need 2 new computers. Doesn't make sense unless an upgrade was made on the printer or computer that is not compatible. I need to talk to a person not a virtual agent that hasn't understood anything. Tags: HP OfficeJet Pro 9018 All-in-One Printer Micros...
Please open RDC on MAC, when you clicking the new “+” icon to add a new remote desktop connection, it opens the Edit Remote Desktops window, select Session tab, you will see option “Forward printing devices”. If the remote desktop connection has been added, right click the connection ...
Method 2: Manually enter the password to connect to the printer hotspot (applicable to HarmonyOS, Android, and iOS phones/tablets) Download the file to be printed to your phone/tablet in advance, as the follow-up procedure requires a connection to the printer hotspot and Internet access will...
In the case of a desktop computer, connect an external monitor initially to confirm whether the computer can boot properly and display the screen. Prior to the occurrence of the problem, have you installed any additional hard drives or memory? If so, please remove or restore that hardware to...
When you try to start a scan from the printer control panel, a No Scan Options message displays and the scan fails. Step 1: Restart devices and check driver scan settings Restarting the computer and printer can restore the scan connection and scan options, then check the scanning settings on...
Method 1: Check Printer Connection Well, one of the core reasons can be the printer connection being wobbly. You will have to check for the printer connection using the set of steps below: The very first step is to chooseStarttab and further search forNotepad. ...
The printer presets no longer function, nor save. When specifying printer options, the driver defaults to the same standard (or default) presets. It will print properly when overridden, but when saving to either the Job or Custom options, nothing is saved, thus requ...
Mar 9, 2025 5:56 AM in response to Zurarczurx Thanks. I checked... Couldn't find the IP address on the computer so checked the WiFi connection directly on the printer - no connection. Re-entered the WiFi login details manually on the printer (using the irritatingly tiny letter by ...
Restart Router: Restart your router to refresh the network connection. 2. Check Wi-Fi Status on Printer: Printer Control Panel: On the printer's control panel, navigate to Setup > Network > Wireless Status to confirm the printer is connected to the correc...
In the case of a desktop computer, connect an external monitor initially to confirm whether the computer can boot properly and display the screen. Prior to the occurrence of the problem, have you installed any additional hard drives or memory? If so, please remove or restore that hardware to...