HAVAYOLU LETMELERNDE YOLCU MEMNUNYETNN LOPCOW-AROMAN MODELYLE ANALZ: STAR ALLIANCE STRATEJK ORTAKLII UYGULAMASIdoi:10.51290/dpusbe.1432572SATISFACTIONBUSINESS successAIR travelersVALUE (Economics)MULTIPLE criteria decision makingCUSTOMER satisfaction