通过全球领先的云客户体验平台 CXone,我们为您提供毫不费力、始终如一和个性化的数字优先体验,使企业能够满足现今消费者和员工的期望。 我们拥有创新且全面的端到端客户体验方案,并因此誉享全球。该方案整合了数字化接入、客户旅程管理、智能自助服务、充分赋能客服和完整的绩效管理套件,同时还将专业用途的 CX 分析、...
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Discover NICE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Discover NICE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
CXone Mpower Platform Workflows Automate every service workflow Agents Maximize agent performance Knowledge Centralize data and knowledge Customer Service Automation Platform Overview Complete AI platform for customer service automation Trust & Compliance Ensure secure, reliable, and compliant customer service ...
Faster self-service leads to better experiences. CXone Mpower helps customers find what they’re looking for, while moving seamlessly between self-service and live agents. Learn more “95% of consumers say that customer service has an impact on their brand loyalty, citing easy access to digit...
CXone Mpower Platform Workflows Automate every service workflow Agents Maximize agent performance Knowledge Centralize data and knowledge Customer Service Automation Platform Overview Complete AI platform for customer service automation Trust & Compliance Ensure secure, reliable, and compliant customer service ...
CXone Mpower Platform Workflows Automate every service workflow Agents Maximize agent performance Knowledge Centralize data and knowledge Customer Service Automation Platform Overview Complete AI platform for customer service automation Trust & Compliance Ensure secure, reliable, and compliant customer service ...
David Mayer shares valuable insights on the benefits and impact behind their exceptional customer service strategy. Watch the Hyatt Success Story Smart knowledge on tap. CXone Expert is the industry’s leading, cloud-native, dynamic AI-powered knowledge management platform, delivering lightning-fast ...