They are being asked to act as call handlers rather than nurse advisers, which means they are collecting routine data from patients rather than providing clinical advice. Tony Durcan, RCN nati...
and the nursetestimonythat you had on there, and it really resonated with me. My heart really hurt, and understood what she was going through. You know, she obviously had UK-wide knowledge of the NHS, and a lot of knowledge of what’s going on within her job. ...
the crysis team due to them advising other patients including myself why don't you have a cup of tea or a warm bath whilst in mental distress and or experiencing a mental health crysis if I would advice please call mental health matters helpline as a alternative to these crysis team pigs...
NHS England's forthcoming 10-year plan - which will set out objectives for clinical services and the workforce - will be a test of whether lessons have been learned from previous efforts.This time we must make sure the insights and experience of those on the front line of care are able ...
i was very ill so i phoned 111 for advise the nurse i spoked to said she would send a ambulance they came thay checked me out the two ambulance men andy and james where really good they got the doctor to ring me thank god for the nhs the work they do is brilliant im on the mend...
what the process will be and how this can help you and your manager.Investing in good health at work Avon Partnership NHS Occupational Health Service is hosted by University Hospitals Bristol NHS Foundation Trust, also partnered with North Bristol NHS Trust and Weston Area Health Trust.1 ...
They spoke of nurses' patience in dealing with their query, of receiving good advice and reassurance, of feeling that the person on the other end had time to talk to them and, above all, of not feeling that they were wasting the time of emergency services. So far, there has been no ...
“As a nurse with over 25 years of service to the NHS, I appreciate how challenging digital transformation in the NHS can be if staff aren’t given the support, advice and time to develop professional skills that they need. “I am extremely proud of the individuals we have supported previo...
by workerswho, after just two weeks of training, use a computer system toassesshow unwell callers are. They must decide whether to issue advice over the phone or suggest a visit to a GP or A&E. In serious cases, they can put the caller through to a nurse or even send an ambulance...
NHS DirectJob satisfactionStaff retentionCall centresNHS Direct, the 24-hour telephone helpline providing information and advice about health problems, is ... E Knowles,A O'Cathain,J Morrell,... - 《International Journal of Nursing Studies》 被引量: 97发表: 2002年 Nurses' burnout: lack of po...