Air New Zealand has a guiding principle that "we will be the customers' airline of choice when traveling to, from and within New Zealand." We want your decision to fly with us to be an easy one so this Customer Service plan outlines our commitment to you. Our own internal policies and...
the attendent said that they have a less the 1hr wait time... my phone begs to differ. It wasn't so long ago I used to tell all my international friends about how good we had it in New Zealand with our airline, now we may as well fly jet star, same service but a 3rd the ...
The flight to New Zealand was good and the food and service was excellent. Our server, a mature gentleman, was first class, friendly and very efficient.The Entry Form cost and time wasted was the only aggravating feature and it was all so unnecessary. Date of experience: January 19, 2024...
Air New Zealand is an airline company focused on providing passenger transport services. The company offers flights to over 260 domestic and international destinations, enabling travelers to book and fly with confidence. Its main services include economy class air travel to various locations around the...
Air New Zealand's route network focuses on Australasia and the South Pacific, with long-haul flight services to eastern Asia and North America. It was the last airline to circumnavigate the world with flights to London Heathrow via Los Angeles and Hong Kong. The latter service was discontinued...
of reservations catering to the needs of the passengers. One can make Air New Zealand Booking either by visiting the airline’s official site or by downloading the mobile app or by calling the airline’s customer service center. Let’s find out the details of all these booking platforms here...
transcontinental trip it is likely you will board a Boeing aircraft such as the 787 Dreamliner. For short-to-medium routes within Asia, the airline prefers Airbus planes like the A320 series. In alignment with being the national flag carrier of New Zealand, the fleet is decorated with a ...
The journey Air New Zealand has taken over the past decade has been extraordinary. For many legacy and flagship carriers, adapting to the tumultuous global economic and market changes of the past 10 years has been a huge and difficult challenge. But our Airline of the Year, now a two-time...
As an Airpoints™ Elite member, you also hold Star Alliance Gold status. This provides you access to a range of benefits designed to make your entire travel experience as seamless and comfortable as possible when flying with Air New Zealand and our airline partners. ...
Fly within New Zealand with Air New Zealand Air New Zealand is a world-class airline, focused on connecting New Zealand to the world. It is the flag carrier of New Zealand and an award-winning airline, certified for excellence in safety, onboard products, and a uniquely Kiwi service ...