22. Over booking超额预订 23. OOO=Out of Order维修房 24. Lost and found 失物招领 25. Room status 房间状态 26. Check in 登记入住 27. Check out 结帐离店 28. Reservation预订 29. Reception接待 30. Operator总机话务员 31. Business centre商务中心 32. DDD=Domestic Direct Dial国内直拨 33. IDD=I...