When we called the customer service phone number with mortgage questions, a customer service agent quickly transferred us to a loan officer in Kansas City without having to wait on hold. The loan officer answered our questions clearly. NBKC’s online chat feature gives an immediate bot response,...
If you need to report a lost or stolen card, you can reach out to NBKC customer service 24/7, 365 days a year. General account support and mortgage services support is available weekdays from 8 a.m. to 5 p.m. CST, and deposit customer and home loans support is available weekdays fro...