Faster responses, greater trust The pandemic created a boom in online shopping worldwide and an increase in ticket volumes and phone calls for MyDeal. Fortunately, Zendesk is helping the team cope with the growth. ”People want shorter hold times, less response time,” Moore says. “We’re ...
Faster responses, greater trust The pandemic created a boom in online shopping worldwide and an increase in ticket volumes and phone calls for MyDeal. Fortunately, Zendesk is helping the team cope with the growth. ”People want shorter hold times, less response time,” Moore says. “We’re ...
Melbourne, Australia Company founded 2011 40 Number of agents 1M Customer base 1K+ Number of sellers 344% YtY Increase in agents due to growth MyDeal.com.au has been connecting millions of Australian consumers to the best local home and lifestyle products since 2011, seeing massive growth in ...