my printer doesn't want to connect to my computer. It works from my phone. It's connected to the int Start a conversation We have new content about printers, Click here to check it out! Create an account on the HP Community to personalize your profile an...
why does my printer say its offline on computer but will print off my phone Both printers register offline for Windows 10 Hi, Thank you for the update. Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting ...
Connect the printer to the computer through a USB cable as required and power on the printer. After detecting the printer, the system automatically completes the installation. ClickNext, restart the computer, and try again. If the driver cannot be installed or the printer cannot be detected thro...
If it’sconnected via USBor LPT cable, check the connection at both ends (computer and printer sides). You can unplug from both ends and connect back properly again, try to connect the same USB port on the computer. If it doesn’t work, try the different USB ports. For network printe...
In this case, disconnect the USB cable, find the decompressed driver folder, and run uninstall.exe in the folder. After the driver has been uninstalled, restart the computer and reinstall the driver. Then use the USB cable to connect the printer to the computer as prompted....
Both the computer and wifi are shut off every night, and I've checked all the connections repeatedly. The only thing that has changed in the last few weeks was that I changed my Apple ID password, but I can't see how that would affect them. Since this happened to both printers and ...
Once the drivers are installed, go back to Devices and Printers. Click on Add a printer and select your Deskjet 2540 from the list. Troubleshooting If the printer doesn't connect, make sure that both the printer and the computer are on the same Wi-Fi network. Check your ro...
Which build version of Windows is installed on the computer? Refer Which version of Windows operating system am I running? I would suggest you to refer the troubleshooting steps mentioned in the HP article HP Printers - Printer is Offline (Windows) and see if that helps. You may also want...
Troubleshoot printer problems in Windows 10 OpenDevices and Printersby pressing the Windows logo key + S and typing "Devices and printers" in the search box. Right click on the printer and selectTroubleshoot. Follow the steps in the wizard....
Troubleshoot printer problems in Windows 10 OpenDevices and Printersby pressing the Windows logo key + S and typing "Devices and printers" in the search box. Right click on the printer and selectTroubleshoot. Follow the steps in the wizard....