Music on hold can be in WAV or MP3 format. To play an MP3 file you must have mod_shout enabled on the ‘Modules’ tab. You can adjust the volume of the MP3 audio from the ‘Settings’ tab. For best performance upload 16 bit, 8/16/32/48 kHz mono WAV files. Click the edit penci...
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Music on hold can be in WAV or MP3 format. To play an MP3 file you must have mod_shout enabled on the Modules tab. You can adjust the volume of the MP3 audio from the Settings tab. For best performance upload 16bit 8khz/16khz Mono WAV files. View example File Name(download) ...
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Having the right music on hold not only helps to keep your callers on the line; it provides an opportunity to add comfort messages to reassure your visitors, promote offers, and advise on complementary services you offer. A recent study showed that callers subjected to silence on hold had ...
統合Music On Hold(MOH)機能を使用すると、ユーザは、ストリーミング ソースからストリームされる音楽を使用して、ネット上およびネット外のユーザを保留にできます。Music On Hold 機能では、次の 2 種類の保留を使用できます。 • エンドユーザ保留。 • ネットワーク保留。転送保留...
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統合Music On Hold(MOH)機能を使用すると、ユーザは、ストリーミング ソースからストリームされる音楽を使用して、ネット上およびネット外のユーザを保留にできます。Music On Hold 機能では、次の 2 種類の保留を使用できます。 • エンドユーザ保留。 • ネットワーク保留。転送保留...
To configure Music on Hold: In the left navigation of the Teams admin center, go toVoice > Calling policies. On theManage policiestab, select one of the existing policies or create a new one. In theMusic on hold for callsfield, selectOnfrom the toggle. ...