The Harvard Business School states that only seven per- cent of strategic plans are ever implemented. Thus, creating a $20 million solution to execute a five year strategic plan which has a 14:1 chance of failing must be carefully weighed against the opportunity cost of foregoing other ...
The study, which was conducted under the direction of Professor Marco Iansiti of the Harvard Business School and focused on manufacturing companies, looked at IT enablement of business processes in four areas: customer relationships and support, product and service development, operations and financial ...