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Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. “Ideally,” said Passikoff, “You want consumers to feel your brand engenders high emotional engagement and meets their expectations as completely a...
temple-fronted, Mount Morris, was one ofAmerica's first houses boasting a colossal,tetra-style, or four columned, portico. The example here, with attenuated Tuscan columns,predates Hoban's at the White House by a