UPDATE: I went back back to see if anything had changed or improved. Still the same ignorant customer service where they provide you with a number and not a name. They don’t even even say hello to you. AI is never going to be great if human beings can’t even communicate. Idiots....
Customer service is available via email.There's no customer support phone number listed on the website and live chat isn't available. That could be an inconvenience if you need help with your account and time is of the essence. Other online brokerages may offer more options for getting in ...
Moomoo provides 24/7 customer support by email and chatbot. Phone support is available on trading days from 8:30 AM to 4:30 PM Eastern time. The customer service phone line is 1-888-721-0610. Account Security Investments held with moomoo are covered by SIPC for up to $500,000 in cas...
Their customer service is impressive. I started investing just last year, I've had loads of questions (probably some silly ones), but there's always someone ready to assist. Another thing is...the platform is incredibly feature-packed. I was overwhelmed initially, but as I got familiar ...
Moomoo's Customer Support Have a question about moomoo or need help navigating the platform? Submit an inquiry via the mobile app to their customer service. Be sure to provide your email address, moomoo ID, a subject, and description of your question and any related attachments. You'll als...
Customer service is available via live chat 24/7, by phone from 8:30 a.m. to 4:30 p.m. ET on trading days, and by email. Response times were pretty fast, and licensed brokers were helpful. Security and Reliability Moomoo’s platform is secure and reliable, as it has not had a ...
However, the product portfolio is fairly limited for those looking to diversify outside of equities and I would like to see more customer service options. Overall, though, Moomoo is a strong contender, particularly for US investors. FAQ
Customer Support Options Customer service options include a hotline, an email address, and a 24/7 live chat box that’s available on the Moomoo app. The fastest response time is provided through the live chat option. Moomoo Broker Licensing ...
Customer Service Live Chat (24 hours); Phone: +1-888-721-0610 (Trading day: 08:30AM - 04:30PM EST); Email: cs@us.moomoo.com Live Chat (24 hours via Robinhood app) Phone: 650-761-7789 (available 24/7) Email: support@robinhood.com Online Community Yes No Trust Accounts No No Vi...
ETFs, mutual funds, and options trading are just the tip of the iceberg of what this top broker provides. Read our full E*TRADE review to find out more.