One of the key highlights of this year has been the dramatic improvement in customer service sentiment, an aspect that rebounded from -68.1% net sentiment in 2022 to a commendable +25.3%. Momentum dominates with 24.9% lead In its third South African Insurance Sentiment Index, PwC reported that...
Momentum is a financial services company specializing in healthcare, insurance, and investment solutions. Use the CB Insights Platform to explore Momentum's full profile.
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These requirements are driven by: • An unstable geopolitical environment, evolving threats and unpredictable crises • Budget constraints during high inflation • The need to develop and apply enhanced technology to counter new threats • Disruption to supply chains • Customer ESG requirements ...
InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions. The company services more than 3,250 customers across the utility, government and insurance industries and is a leader in the electronic bill presentment and payment (E...
Another example I’m excited about is the rise of virtual health. Remote healthcare isn’t new, but it had been pretty niche prior to COVID-19. But with the confluence of technology developments, changes in customer behavior, and changing regulations—from the practice of medicine across ...