本文介紹三種可在 Microsoft Teams 中用來監視、疑難排解、管理和改善通話品質的重要工具。呼叫品質儀表板 (CQD) :若要分析全組織的趨勢或問題,請推動效能的改進 通話分析:分析個別使用者的通話和會議品質 服務品質 (QoS) :排列重要網路流量的優先順序
Teams 會透過 https 和 WebSockets 使用 REST API 來建立雲端的訊號連線。 當Teams 與雲端建立連線後,STUN 和 TURN 伺服器便會轉送封包。 STUN 和 TURN 伺服器可讓位於防火牆後面的裝置設定 UDP 連線,並透過中間伺服器傳送和接收資料。STUN 和 TURN 伺服器會使用所有裝置可以建立的訊號連線,確保媒體封...
第一個用戶端應用程式版本年齡 String 用戶端應用程式版本年齡表示根據 Media Stack 修訂 (的 Teams 用戶端版本) 在建立串流時的第一個端點使用中的年齡。 第二個用戶端應用程式版本年齡 String 用戶端應用程式版本年齡表示 Teams 用戶端版本 (根據媒體堆疊修訂) 在建立串流時的第二個端點使用中的年齡。 網路...
可以通过选择右上角的“导出报表”按钮导出报表,这在需要与 Microsoft 或没有 Teams 管理中心访问权限的人员共享报表时非常方便。 报表以 Excel 格式导出。 使用Teams 客户端呼叫运行状况网络遥测技术对呼叫进行故障排除 用户了解呼叫质量问题的一个好方法是在呼叫期间在 Teams 客户端中...
Local Media Optimizationfor Direct Routing improves voice quality by keeping media streams local within the boundaries of corporate networks. It also supports streams between Teams and SBCs even if they are behind corporate firewalls not visible to Microsoft directly. This local streaming impr...
Our close cooperation with Microsoft’s research and development teams drives innovation and enhances the quality of the solutions that we provide, ensuring that we remain at the forefront of business communications. Trusted Microsoft partner Certified voice and contact center solutions for Teams A one...
quality and has deployed its own AI solutions for this. As The Verge reports, the Redmond-based company is fundamentally overhauling audio capture and transmission. Especially those users who are in rooms with poor acoustics should benefit from this. How Microsoft Teams improves audio quality using...
Microsoft Teams customers can benefit from AVOXI’s established network of in-country local carriers to ensure redundant and high quality voice call routing. AVOXI’s long tenure of relationships with carriers in local markets means you are getting the best possible rates. Our proactive support team...
Does the bot use the Teams tone of voice? Is the bot conversational and engaging? First impressions are important, and your bot can build a strong impression with users through a first-run experience and trustworthy tone of voice. Use a welcome message during the first interaction to...
Take your organization's calling capabilities to the next level with the enterprise-grade Teams calling feature, delivering high-quality voice and video calls, advanced call routing, and robust security measures. Learn more Voice and video calling ...