获得帮助 业务用户 请注意,Surface 商业设备的支持案例只能联机启动。 选择下面的一个区域,以查找你所在国家/地区的客户服务电话号码。 上次更新时间:2025 年 1 月 2 日
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根据公司的有效产品订阅或付费支持产品/服务,可以使用方便的解决方案单独和批量管理 Surface 设备支持请求。 按照最适合公司配置文件的链接进行操作。 常规Surface 支持 Surface 支持门户提供自助式集中式解决方案,用于查找当前保修和保护计划、创建单个或批量服务请求以及跟踪支持案例的状态。 获取支持 如果这是你第一次访...
根據貴公司的作用中產品訂用帳戶或付費支援供應專案,您可以使用便利的解決方案來個別和大量管理 Surface 裝置支援要求。 遵循最適合您公司配置文件的連結。 一般Surface 支援 Surface 支援入口網站提供自助式集中式解決方案,可查閱目前的保固和保護計劃、建立個別或大量服務要求,以及追蹤支援案例的狀態。 取得支援 如果這...
Contact us Sign in so we can get you the right help and support. Sign in Select the product you need help with We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist....
The Surface Support Portal allows you to:Add one or multiple devices simultaneously to view current warranty and protection plans. Select one or multiple devices to create service requests. Track the real-time status of device repairs and transit times....
Once in the Microsoft 365 Admin Center, request access to the Surface Support Portal. If access is delayed or denied, you can still create support orders for your Surface devices by selecting the Help and Support node. To expedite your support request, include your device serial numbers and yo...
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The model number identifies the type of device you have. You may be asked for the model number of your Surface Duo if you contact Microsoft Support. The IMEI (International Mobile Equipment Identity) number is a unique 15-digit code on your Surface Duo. It ...
Discover Microsoft Surface Copilot+ PCs, laptops, 2-in-1s, and computers built for all the ways you work, play, create, and connect.