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Dynamics 365 Contact Center—嵌入Dynamics 365 Contact Center—独立Dynamics 365 Customer Service 是是是 随着新的社交网络和通信渠道的迅速发展,客户对如何联系自己喜欢的品牌的期望也在提高。 通过许多渠道进行的沟通不仅是舒适的,而且是意料之中的,寻求提供个性化服务的企业正在迅速努力通过客户想要使用...
在Customer Service 管理中心或 Contact Center 管理中心配置渠道并将其附加到工作流。 填充应用程序与渠道提供商之间所需的握手数据(如令牌和机密)的交换。 数据交换在两个地方都完成:Customer Service 管理中心应用和渠道提供商体验。 许可证要求 短信、社交渠道、Microsoft Teams 和自定义消息需要有效的数字消息传递加...
Customer Service 全渠道提供了一套功能,扩展了 Dynamics 365 Customer Service Enterprise 的能力,使组织能够通过数字消息传递渠道与客户即时联系和互动。 访问 Customer Service 全渠道需要额外的许可证。 有关详细信息,请参见 Dynamics 365 Customer Service 定价概述和Dynamics 365...
Dynamics 365 Contact Center—嵌入Dynamics 365 Contact Center—独立Dynamics 365 Customer Service 是是是 随着新的社交网络和通信渠道的迅速发展,客户对如何联系自己喜欢的品牌的期望也在提高。 通过许多渠道进行的沟通不仅是舒适的,而且是意料之中的,寻求提供个性化服务的企业正在迅速努力通过客户想要使用的渠道提供支持...
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aThank you for contacting Microsoft Customer Service. We would appreciate a few minutes of your time to answer a few questions about your recent contact with our team regarding Windows Mobile closed on Monday, April 30, 2012. The case number was 748335688. 谢谢接触的微软顾客服务。 在星期一我...
remedy with respect to such Content will be either replacement of such Content, or refund of the price paid for such Content, as determined solely by Microsoft Mobile. Otherwise, no refunds are available. If you encounter any of the above issues, please contact Microsoft Mobile Customer Care. ...