使用AI 提高个人工作效率。 Microsoft 365 中的 Copilot 现在可帮助你对每天使用的应用执行更多操作。 详细了解你的新 AI 驱动的生产力套件 开始Copilot 之旅 购买Microsoft 365 浏览 使用Paint Cocreator 生成艺术 只需几个字即可创建令人惊叹的艺术作品。 Microsoft Paint Cocreator 将帮助你放创造力,并在 AI 的...
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Your troubleshooting efforts will be more efficient and more accurate with the new Microsoft Fix it Center Pro.Steve JusticeTroubleshooting can often be a troublesome prospect. It’s hit or miss at best, unless you have some help. Within the Microsoft Customer Service and Support organization, we...
These suppliers access support and consulting data provided to Microsoft by, or on behalf of, customers. This may include personal data or customer data that customers choose to share, whether directly or by authorizing Microsoft to obtain data from an Online Service. Suppliers may access data ...
You can manage the following features in Customer support:User management: Users, their skills, capacity profiles, and role persona mapping Channels: Channels, such as record, chat, and voice, and the messaging accounts and phone numbers. Queues: Manage basic and advanced queues. Routing: ...
More information about our policies, moderation and enforcement processes and service specific terms is available at aka.ms/trustandsafety. Using the Services & Support 4. Using the Services & Support. a. Microsoft account. You’ll need a Microsoft account to access many of the Services. Your...
To configure the customer support swarming feature, you must have the Customer Service System Administrator role. Representatives who use the swarm feature must have both a Dynamics 365 Customer Service Enterprise license and Microsoft Teams license. Experts who join a swarm must have a Teams license...
Empower service representatives with Microsoft Dynamics 365 Customer Service, using generative AI and automation to enhance customer service and experiences.
one or two languages. This limits your ability to scale self-support and directly impacts support costs. If a user cannot find a solution online, the next step, typically, is to contact a customer service representative, or worse, to give up and switch to a competing product or service. ...
Become a Customer Service Specialist Become a Digital Marketing Specialist Become IT Support / Help Desk (Prepare for the CompTIA A+ Certification) Become a Data Analyst Become a Financial Analyst Become a Graphic Designer Much of our skills work i...