The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a productfor homeorfor businessuse. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't ha...
Windows 8.1 end of support Find your hardware warranty Meet Microsoft Copilot Achieve anything you can imagine with your AI companion in the apps you already use every day. Start your Copilot journey Where can I get Copilot? Explore
Microsoft’s Customer Service & Support (CSS) organization empowers, helps and advises customers to get the most out of Microsoft’s products and services around the world, offering support in 41 languages and 191 countries. With 8 billion customer touches annually across ...
Microsoft Customer Service and Support adds sales tax when applicable to the cost of technical support for North American customers. Tax is charged at the rate appropriate to the location where the support is received. Customers who are "tax exempt" must provide a tax exemption certificate to Mic...
了解Microsoft Copilot 在每天使用的应用中使用 AI 助手实现可以想象的任何内容。 开始Copilot 之旅 可在何处获取 Copilot? 浏览 使用Paint Cocreator 生成艺术 只需几个字即可创建令人惊叹的艺术作品。 Microsoft Paint Cocreator 将帮助你放创造力,并在 AI 的帮助下制作自己的作品。
These suppliers access support and consulting data provided to Microsoft by, or on behalf of, customers. This may include personal data or customer data that customers choose to share, whether directly or by authorizing Microsoft to obtain data from an Online Service. Suppliers may access data ...
Under the Choose a Support option, only one or two options will be shown, depending on the chosen product or service you've selected. Some products and services will require you to select a category before being redirected to customer support. Using the Get Help Windows app isn't the most...
This limits your ability to scale self-support and directly impacts support costs. If a user cannot find a solution online, the next step, typically, is to contact a customer service representative, or worse, to give up and switch to a competing product or service. With Translator, you can...
You can manage the following features in Customer support:User management: Users, their skills, capacity profiles, and role persona mapping Channels: Channels, such as record, chat, and voice, and the messaging accounts and phone numbers. Queues: Manage basic and advanced queues. Routing: ...
You can charge for all or part of the support that you provide to customers. Be sure to tell customers the types of support you provide, the service hours, contact method, and the pricing if you're charging for support.Customer self-support through Microsoft 365 admin center or Azure ...