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Customer Service 全通路提供一組展現 Dynamics 365 Customer Service Enterprise 強大威力的功能套件,讓組織可以立即與不同數位傳訊管道中的客戶進行聯繫和互動。 存取 Customer Service 全通路需要額外的授權。 如需詳細資訊,請參閱 Dynamics 365 Customer Service 定價概觀和Dynamics 365 Customer Service 定價方案頁面。
Dynamics 365 Contact Center — 內嵌Dynamics 365 Contact Center — 獨立Dynamics 365 Customer Service 否是是 專員指令碼概觀 專員指令碼提供您 (專員) 在取得客戶問題時所應執行動作的指引,並確保您只會分享準確且有公司背書的資訊。 專員指令碼可協助您在客戶處理上做到準確、有效果且有效率。
va_AgentMessage帮助提示人工代理"从转接测试那里收到礼品" va_BotId帮助标识正在转接对话的机器人GUID va_Language帮助将上报传递给人工代理"en-us" 所有用户定义的主题变量帮助提示人工代理@StoreLocation = "Bellevue" 工作流需要包含机器人设置期间创建的所有上下文变量,以便正确处理客户查询。 例如,如果要使用 va_...
傳送快速回覆管理應用程式更多資源 訓練 模組 Enhance agent productivity and personalization in Omnichannel for Customer Service - Training Omnichannel for Customer Service helps organizations offer support across multiple channels and engage multiple customers simultaneously through dedicated sessions. 中文...
By registering or selecting your bank account as your payment method, you authorise Microsoft (or its agent) to initiate one or more debits for the total amount of your purchase or subscription charge (in accordance with the terms of your subscription service) from your bank account (and, if...
Read Blog: Boosting HR and IT services at Microsoft with our new Employee Self-Service Agent in Microsoft 365 Copilot November 6, 2024 How Microsoft Digital improves its own employee experience—and yours—as Customer Zero Read Blog: How Microsoft Digital improves its own employee experience—and...
Exercise 1: Creating a Service Agent ClassIn this exercise you'll remove existing code in a code-beside file and create a service agent class. The service agent class will be used to make calls to a WCF service from within a ViewModel class created later in the lab....
Exercise 1: Creating a Service Agent ClassIn this exercise you'll remove existing code in a code-beside file and create a service agent class. The service agent class will be used to make calls to a WCF service from within a ViewModel class created later in the lab....
批量重新安装 CMD 代理 TriggerClientAgentCheckBulkAction 操作 按需批量重新安装 CMD 代理。 在ActionModeratorService 中创建远程操作操作 在ActionModeratorService 中创建远程操作操作 按tenantID、workspaceID、actionType、actionParameters 创建远程操作。反馈 此页面是否有帮助? 是 否 中文...