Historically, experience has been thought of in organizational silos and separate touchpoints along a customer journey, which can lead to a disjointed and frustrating experience for customers. However, when there is a shared vision, connected data, intentional collaboration, and orchestration across ever...
This sea change in customer interaction and transaction management requires an equal change in technologies to support this Connected Customer Experience. CSPs must adapt to make themselves relevant and responsive. And CSPs must operate in a lean and agile fashion if they are to keep up ...
Microsoft provides the building blocks and Backbase extends that foundation with a deeply connected customer experience. It’s a fantastic, symbiotic relationship for Microsoft, partners, and customers, like the banks and credit unions we both serve. Where Microsoft...
Create connected patient experiencesCompleted 100 XP 4 minutes With Microsoft Cloud for Healthcare, healthcare organizations can deliver personalized experiences to engage patients in more secure, individualized encounters through every point of care as follows:...
Our goal is to help fellow digital transformation leaders learn from our experience keeping over 300,000 people productive, connected, and empowered around the world. It describes our journey from Microsoft IT to Microsoft Digital; how we’re helping Microsoft and our customers thrive in the...
be the case that the Amazon Go experience won’t be a fit for many retail categories, retailers considering third-party RaaS solutions would be wise to ensure that they don’t fall into the trap of believing that because they have technology, they have adequately innovated their customer ...
Connected field services Enhancing efficiency and customer experience Learn more Microsoft Digital Contact Center of future Reinventing customer service with Capgemini and Microsoft Learn more Value and competitive advantage (VCA) assessment Winning in the age of the consumer with Capgemini and Mic...
the company is determined to enable fossil free living within one generation. To provide a fully connected customer experience across its different lines of business and increase customer engagement in the company’s sustainability efforts, Vattenfall needed a way to better streamline its sales and ser...
Customer Experience Improvement Connected experiences in Visual Studio Send feedback 閱讀英文 儲存 新增至集合 新增至計劃 共用方式為 Facebookx.comLinkedIn電子郵件 列印 發行項 2021/10/28 2 位參與者 本文內容 Opt out of diagnostic data collection ...
“It just reinforced to me the need for banks to be simpler and faster for our customers; we want to deliver great connected customer experiences. “Cloud technology allows us to take advantage of features and capabilities that are world-leading and enable us to deliver at pace fo...