Microsoft Call Quality Dashboard (CQD) uses a near-real-time (NRT) data feed. Call records are available in CQD within 30 minutes of the end of a call and remain in CQD for 12 months, except for end user identifiable information (EUII) fields which are removed after 28 days.Many...
Learn about Call Quality Dashboard (CQD) and how to use it to see reports on meeting and call quality in Microsoft Teams.
Call Quality Dashboard (CQD) What is CQD? Set up CQD Upload tenant and building data CQD data and reports Use CQD to manage call and meeting quality Frequently asked questions Dimensions and measures available in CQD Stream Classification in CQD Create a building map Use Power BI to anal...
If you want non-admin users (such as support engineers and helpdesk agents) to use Call Quality Dashboard, you can assign those users one of the following roles, which gives access to CQD. Due to the fact that CQD is an aggregate reporting tool, users assigned to one or moreAdministrative...
I know the CQD provides information regarding call quality, but does it specifically provide information to verify that QoS is being applied to calls? I have read that to validate QoS implementatio... PMorgan_1116 It's not really 'both ends', QoS won't be there when it crosses the ...
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