Customer Service 全渠道使用第三方 Cookie 进行身份验证。 请确保在浏览器中未以任何模式阻止 Cookie,以便某些服务(如代理或主管状态)能够正常工作。 Azure 通信服务生产环境中语音渠道中的第一方语音和短信需要。 有关特定于 Azure 通信服务的要求,请参阅网络建议。
Customer Service 全渠道中的语音渠道是基于 Azure 通信服务构建的。 此功能允许您通过连接到 Azure 通信服务来为您的企业预配电话号码。 但是,要获取电话号码,您必须先建立与 Azure 通信服务的连接。 可以通过以下方式执行此操作: 快速入门:使用新 Azure 资源进行连接 ...
Customer Service 全渠道在Power Platform 管理中心中预配。 在资源下,选择Dynamics 365 应用。 选择Customer Service 全渠道旁边的更多应用程序操作省略号,然后选择管理。 首次部署全渠道时,需要代表组织同意部署。 此步骤用于确保全渠道能够访问必要的特性和功能。 有关应用权限的信息,请参阅Azure 应用 Power BI API ...
您可以透過 Azure 通訊服務資源將先前所購買或取得的電話號碼匯入至 Customer Service 全通路。在Dynamics 365 中,移至其中一個管理員應用程式,然後執行下列步驟。 Customer Service 系統管理中心 全通路系統管理中心 (已取代) 在網站地圖中,選取客戶支援中的管道。 管道頁面隨即出現。 選取電話...
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Azure Azure A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters. 1,010 questions Sign in to follow Microsoft Entra ID Microsoft Entra ID A Microsoft Entra identity service tha...
Azure is the only consistent hybrid cloud, delivers unparalleled developer productivity, provides comprehensive, multilayered security, including the largest compliance coverage of any cloud provider, and you'llpay less with Azureas Windows Server customers can save up to 50%, and SQL Server customers...