the absolute WORST customer support experience I have ever had with a major company. I purchased two Meta Quest 3 Units and accessories. Only one was delivered. The shipping label indicated that the box should weigh twice as much as it did, and the box was only large enough to fit one ...
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Meta customer support notes that theonlyway to fix the issue is toperform a factory resetof your device. But the directions for resetting your device from the Meta Quest app weren't accurate to the Quest Pro. So I manually reset it by pressing down on the power and volume buttons until ...
I can tell you it isn't customer care, it's only customer care if it helps in some way. You'd be well served to employ a few Luddites and technophobes to test out your system changes before rolling them out. I'm sure all your tech guys n girls are highly qualified and very ...