Check out the Medallia Resource Library's CX and EX strategy articles, including case studies, eBooks, and CEM training webinars.
Automatically score every online experience with Medallia’s Digital Experience Score (DXS), an objective score that calculates the quality of every user’s experience on a scale of 0-10. DXS identifies and prioritizes the biggest experience issues costing you revenue, and the largest opportunities...
Medallia idea management platform helps companies crowdsource innovative ideas from employees, build a customer-centric culture, and increase engagement
It’s the only DIY research tool your insights and research team will need —and it’s available right in Medallia Experience Cloud. All your market research needs in a unified platform Customer Insights Understand usage, path to purchase, and segmentation. ...
Medallia, 圣马特奥 带着为加州圣马特奥的新总部营造一个健康、互动的办公环境的想法,Medallia前来与穆氏合作。准确地把握企业文化、使员工紧密相联、反映公司的全球视野和文化多样性等几个至关重要的因素是决定这个项目成败的关键所在。 项目一览 从城市空间中汲取灵感,与Medallia的开放式办公室和协同工作文化相融合。
“We found actionable, powerful insights from Medallia DXA just three days after integrating with our feedback tool. That’s a 100% return on investment in one week.” Alexander Hamilton Global Head of Digital Business Intelligence, Fidelity International ...
大数据 企业服务 商业数据 数据服务 企业通用服务 行业解决方案 客户服务管理 所属公司:Medallia Inc. 当前融资轮次:IPO上市 成立日期:2001-09-01 所属地:美国 简介:Medallia 成立于2001年9月,是一家旨在提高客户购物体验的SAAS提供商,其开发的软件可以使企业用户从网页端、移动端及社交媒体上抓取客户的反馈,并可...
本文紧接《美国云化企业服务市场研究》、《零售业企业服务市场研究》,今天我们将进入一个我很看好的通用SaaS领域-CEM(Customer Experience Management,客户体验管理,又称CXM),分析研究其中已经上市,市值45亿美金的代表性企业Medallia。值得一提的是,CEM里头部的三家公司Qualtrics、SurveyMonkey、Medallia分别排名Forbes 2018...
今天我们将进入一个我很看好的通用 SaaS 领域 —— CEM(Customer Experience Management,客户体验管理,又称 CXM),分析研究其中已经上市,市值 45 亿美金的代表性企业 Medallia。 值得一提的是,CEM 里头部的三家公司 Qualtrics、SurveyMonkey、Medallia 分别排名 Forbes 2018 年云 100 榜单的第 7、13 和 15 名,另...
Check out the Medallia Resource Library's CX and EX strategy articles, including case studies, eBooks, and CEM training webinars.