QUALITY of serviceFRAIL elderlyMEDICAL protocolsMOBILE robotsPRODUCTION planningComprehensive Geriatric Assessment (CGA) is an integrated clinical process to evaluate frail elderly people in order to create therapy plans that improve their quality and quantity of life. The whole process includes the ...
aforty-two had died on the crossing ,which was about average for slaves making the trans-Altantic trip in those day 四十二在横穿死了,为做transAltantic旅行在那些天的奴隶是平均[translate] aMeasuring the quality of service for passengers on the 测量服务质量为乘客在[translate]...
Quality of service (QOS) in precious metals refining can be challenging to measure, but concerns three essential areas: - Practices: safeguarding against the ethically non-compliant and the financially unstable - Performance: verifying proper processing, sampling and analysis methodology - Paperw...
The service quality valuation based on the above framework constitutes a useful tool, for the support of the decision process for the improvement of the railway operator. 展开 关键词: Quality control Multicriteria evaluation Passenger service
Researches have emphasized on the conceptual description or strategy exploration on customer service area. What we concern here is to measure the entire service quality of the firm in a precise and theoretical process based on statistical methodologies and finally to evaluate the performance of the ...
Measuring the quality of logistic service as an element of the logistics provider offering. Total Quality Management 2012;23(12):1345-1361.Kilibarda, M., Zečević, S., & Vidović, M. (2012). Measuring the quality of logistics service as an element of the logistics provider offering. ...
In this article, the authors discuss the major issues public sector organizations need to address in their search for an adequate measure of service quality, assess the potential of the SERVQUAL instrument for the public sector and report on an application of the instr...
This software tool is called Voice Over Internet Protocol Quality of Service Measuring Tool (VoIP QoS MT). This tool works in a live mode and in a test traffic mode. Live mode allows users to transmit actual voice conversations between two computers over the Internet, using a few digitization...
The use of a variety of measures of service quality in the private sector as critical indicators of both organizational performance and general customer satisfaction is widely accepted and has given rise to considerable empirical research. Organizations operating within the public sector-health care organ...
The results suggest that (1) a performance-based measure of service quality may be an improved means of measuring the service quality construct, (2) service quality is an antecedent of consumer satisfaction, (3) consumer satisfaction has a significant effect on purchase intentions, and (4) ...