ppt on TOTAL QUALITY MANAGEMENTppt on quality
ppt课件-质量 management.ppt-g t( quality management.ppt- g t).ppt,The Quality Gurus – Edward Deming The Quality Gurus – Joseph Juran Six Sigma Quality A philosophy and set of methods companies use to eliminate defects in their products and processes
QualityDefinitions Thetotalityoffeaturesandcharacteristicsofaproductorservicethatbearonitsabilitytosatisfystatedorimpliedneeds.-ASQ Garvinadvanced5viewpoints;1.Transcendent 3.User-Based 2.Product-Based 5.Value-Based4.Manufacturing-Based CustomerDrivenQuality Perspectiveonquality-placementInternal/externalcustomersProduct...
qualitymanagement(TQM)Justintime(JIT)PerformancemeasurementBusinessprocessre-engineering(BPR)BenchmarkingManyothersTQMisbasedontheprincipleofcontinuousimprovementofproductsandprocessesaimedatcontinuallysatisfyingcustomerexpectationsregardingquality,cost,deliveryandservice.BPRalsoaimsatsatisfyingcustomerexpectationsregardingquality,...
Quality Management New Ways of Working “Putting the Consumer and Customer at the Heart of our Business” Version 0, PROBE_PE_P4P_BSC Objectives of the Session To gain an understanding of : The concept of Future Business Process Model The principles of Quality Management; The benefits of using...
QualityManagement质量培训教材培训课件 Costofquality 1.Preventioncosts2.Appraisalcosts3.Internalfailurecosts4.Externalfailurecosts5.Opportunitycosts Whatisqualitymanagementallabout?Trytomanageallaspectsoftheorganizationinordertoexcelinalldimensionsthatareimportantto“customers”Twoaspectsofquality:features:morefeaturesthat...
QualityManagement ▪Whatdoesthetermqualitymean?▪Qualityistheabilityofaproductor servicetoconsistentlymeetorexceedcustomerexpectations.9-4 EvolutionofQualityManagement ▪1924:Statisticalprocesscontrolcharts▪1930:Tablesforacceptancesampling▪1940s:Statisticalsamplingtechniques▪1950s:Qualityassurance/TQC▪1960s...
Total Quality ManagementPPT CHAPTER20:TotalQualityManagement toaccompany IntroductiontoBusinessStatistics fourthedition,byRonaldM.Weiers PresentationbyPriscillaChaffe-StengelDonaldN.Stengel ©2002TheWadsworthGroup Chapter20-LearningObjectives •Understandthephilosophyoftotalqualitymanagement(TQM).•Beabletodistinguish...
Quality ManagementPPT Presentations Quality management concerns the optimization of the quality of a product, a service or a process. Quality management includes the planning, monitoring, control and monitoring of a quality process and the results of the process. ...
生产与质量管理ProuctionQualityManagement.ppt,生产与质量管理 Production Quality Management 第五章 生产和服务设施的布置 第一节 布置决策 第二节 厂区典型布置形式 第三节 车间布置和库房布置 第四节 厂区和设备布置的定量分析 第五节 非制造业的设施布置 第一节 布置