ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native proj
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EStore使用ServiceDesk Plus管理了组织中的变更流程，这使得其能够在获得适当审批的情况下推进变更的执行，将停机风险降至最低。通过使用ServiceDesk Plus中的事件管理和服务请求管理，国际物流公司EStore的用户可以通过自助服务门户，来申请服务，如新的笔记本电脑，或是用户账户，而无需与部门主管或人力资源团队往复交换信息...
The Zoho Analytics Advanced Analytics for ManageEngine ServiceDesk Plus enables you to easily analyze your ServiceDesk Plus data. With this connector, you can create insightful reports & dashboards over your SDP data. ITIL/ITSM managers can 'slice and dice' their service desk data the way they ...
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EStore充分利用了ServiceDesk Plus的模板,根据事件或服务请求等类型创建了大量模板,使其技术人员能够向终端用户提供一致的、专业的响应。自助服务门户还增强了最终用户的体验,使他们能够提交请求或事件,跟踪提交的请求的状态,减少了口头上的确认。 客户这样评价 ...
EStore充分利用了ServiceDesk Plus的模板,根据事件或服务请求等类型创建了大量模板,使其技术人员能够向终端用户提供一致的、专业的响应。自助服务门户还增强了最终用户的体验,使他们能够提交请求或事件,跟踪提交的请求的状态,减少了口头上的确认。 客户这样评价 ...
Get started with the fully functional online demo of ServiceDesk Plus On-Premises. Log in as a technician or an end user to experience ServiceDesk Plus On-Premises! Want to check out ServiceDesk Plus Cloud? Get startedhere. Want to see how ServiceDesk Plus works for you?
ServiceDesk Plus是卓豪公司旗下企业IT管理部门ManageEngine提供的统一服务管理解决方案。 凭借其无限的可扩展性、情境化的IT和业务集成以及一键式工作流程自动化功能,IT领导者可以使用ServiceDesk Plus有效执行和控制跨不同业务部门和IT功能的复杂工作流程。 ServiceDesk Plus结合了IT服务管理基础、资产管理和配置管理数据库(...