I am assuming that you mean the Mailings Tab and that you are using a desktop Word application. Is that correct? Are you on a Mac or PC? Is there a document open? Does this happen with all documents? What happens if you open Word in safe mode?
I am assuming that you mean the Mailings Tab and that you are using a desktop Word application. Is that correct? Are you on a Mac or PC? Is there a document open? Does this happen with all documents? What happens if you open Word in safe mode? Open Office apps in safe mode on ...