A limited number of drivers are allowed in the queue at a time. Follow the instructions in the app. If directed to leave, you must exit the assignment area. Learn how to view your position in the queue here. If the staging lot is full, you must leave the lot. You may wait for req...
Info for drivers with service animals It’s Lyft’s policy that drivers are permitted to ride with their service animals. However, this may limit the number of passengers you can carry, and some passengers may be uncomfortable or allergic around your service animal and will ask you to cancel...
In addition to weekly quests, you can get a bonus on each ride or surge through both Lyft and Uber. Sometimes it’s an extra $0.50 to get a ride, sometimes it’s several dollars. Or it could be a percentage. Again, this depends on the need at the moment for drivers in that specif...
Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Ly...
All drivers must complete a safety program developed with RAINN, the largest anti-sexual violence organization in North America. Riding with children Minors must be accompanied by an adult 18 or older to ride. And riders must bring a car seat for children who require one. ...
“Lyft Services” shall include any service provided by Lyft pursuant to the Lyft Platform (for clarity, Lyft Services does not include Rideshare Services or Third-Party Services). As a User, you authorize Lyft to match and/or re-match you with Drivers or Riders or AVs based on factors ...
everyone of those cars needs to be -- and drivers need to be onboarded in various different ways, different checks and so on and so forth to make sure they qualify and then obviously, a whole bunch of support along the way. They have to get paid. They have to get insured. They've...
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Lyft driver ratings can make or break your earning potential. Like customer reviews, driver ratings allow riders to rate your services to let Lyft know how their drivers are doing. As a Lyft driver, your ratings affect the number of rides you get and even determine if you can remain active...
Drivers only make money for the rides they give – they don’t earn anything while they’re waiting for riders to request a car. So there can be a considerable amount of downtime throughout an average workday. Lyft breaks the time down into three periods. ...