We never share your phone number or personal information with other drivers or riders. Two-way ratings If you rate your rider or driver three stars or fewer, you won’t be matched with them again. Your feedback is anonymous and lets us take appropriate action to help keep the community sa...
Communications Between Riders and Drivers.We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party’s actual phone number with the other. But while we use a third party to provide the communication service, we collect information...
Very pleased with this customer service information for us. Thank you. Joycepgh2 on 9/15 at 7:05PM |Holland America Line The phone number worked & entering "0" at the first menu option does get you to a real person! Thanks!
While it is possible to receive phone-based customer support, calls must be initiated through Lyft's app. Why Do People Call Lyft Customer Support? Riders call Lyft customer support for many reasons, including: Driver complaints or concerns Questions about credit card charges Questions about the...
Lyft allows riders to tip drivers up to 72 hours after the trip is over, whileUber riderscan choose to give their drivers a tip either in cash or before the trip is over. Uber has faced criticism for the way it pays its drivers, but it has pledged to make changes to improve these ...
How does Lyft look out for driver safety? How often do I have to drive? When and where should I drive? What is driving really like? Can riders tip me when I drive with Lyft in Charlotte, NC? May I drive with Lyft and other rideshare apps at the same time?DRIVER...
Lyft drivers aren’t expected to have amenities in their vehicles for riders, but it adds a nice touch and may help increase your Lyft driver ratings. Consider having the following in your car: iPhone and Android phone chargers Aux Cords for music or access to Bluetooth to play music ...
When the demand for Lyft rides is higher than the number of drivers, Lyft may charge (and pay) surge pricing. As a result, riders pay higher fares during this time, and drivers make more too. Promotions Lyft often runs opportunities for promotions or bonuses. Typically this means they pay...
Lyft has created a step-by-step process to assist riders in reporting an accident: Open the Lyft app: If you’re a rider involved in an accident, open the Lyft application on your phone. Navigate to the Safety Center: Locate and access the in-app Safety Center. Use Safety Center feature...
get some backup from them, but of course they said they couldn't do anything for me because they can't control the ratings we receive as riders. I immediately called my Medicaid provider back and asked them to switch me to a vender that didn't rate the riders individually, Lyft has don...