Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Ly...
Rideshare Service Fares (“Fares”). There are two types of Fares, quoted and variable. Quoted Fares. When you make a ride request using the Lyft Platform, Lyft will quote you a Fare at the time of your request. The quote is subject to change until the ride request is confirmed. If ...
Communications Between Riders and Drivers.We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party’s actual phone number with the other. But while we use a third party to provide the communication service, we collect information...
Replace shuttle service with on-demand Lyft courtesy rides to lower wait times, improve customer satisfaction, and grow revenue
cost of the phone your service plan repairs accessories, such as chargers, cables, and mounts As with business use of your car, you can only deduct the portion of your smartphone costs that apply to your business. That’s why many ridesharing professions buy one smartphone solely fo...
Our second focus area relates to the way we execute what we call rideshare perfection. You've heard us talk a lot about customer recession. Drivers and riders have very high standards so we put an enormous amount of effort into perfecting the rideshare experience and we'll do even more in...
When you're a driver for a ridesharing company such as Uber, Lyft, or other car sharing service, the most important thing to understand about your taxes is that you are probably not an employee of a ridesharing company. Drivers for these companies are...
Riders can also call customer supporthereand inquire about gift card balance. When speaking with customer support, provide the representative with the 16-digit card number and PIN. The representative will be able to provide the balance on the card or determine if the card has been redeemed. ...
While this change intended to make getting a ride from the airport more manageable, it seemed to make the process more confusing. Passengers complained that the customer service was poor and there were long wait lines. Due to traffic gridlock and overcrowded shuttles, customers expressed that it ...
How To Become A Lyft Driver Signing up for Lyft is easy, and profitable, as long as yousign up with a referral code. You’ll start by entering your cell phone number and agreeing to the terms of service. From there, it’ll take you to a page that asks for more of your personal ...