We got it because they said they have roaming around EU but there was absolutely no connection outside UK. The coverage in London was absolutely terrible and their customer service is horrendous. Save yourself $$$ and go for Maya or something. Date of experience: December 03, 2024 Useful...
When back in the UK, I managed to call Customer service, a week later, I received yet another e mail saying that I have used my allowance, so no credit or refund? How can I use my allowance if I have no service?They eventually stopped autorenewal for all plans, so now I have no...
I would rate Lyca Mobile zero if it could be possible. When I could not register eSIM I bought in Germany, I couldn't get any assistance from customer care service. It was in October. After I posted first review here, they got in touch with me, offering refund because there were not...
I am with lycamobile for the last 12 years with good experience but after they moved into Vodafone network weekly 2 times, my sim stopped working and it shows sim is not registered to the network so when I called the customer service they asked me to buy a new sim and they asked me ...
And your customer care executive are poorly trained, just don't want to listen and provide general solutions..Real bad..They replied it's already done but I did it few weeks back when I converted my old sim to eSim. It took 2-3 days and so many calls. Now I want to transfer my ...
so I called customer care agent told me to refund money !! Nice ! I been waiting 2-3 months for refund. However they did not refund money yet. I was not happy. it's time to call and find out what is going on! Today Nizar the agent helped me with ease, polite, skillful ...
Customer Stories How I managed to master my Lycamobile signal problems thanks to GSM booster UK Lycamobile. Mathew Tebbitt(United Kingdom, Old Aberdeen) Lycamobile signal problems in my small apartment. George Ralley(United Kingdom, Maidstone) ...
Very bad service . never buy form this . trust me or not that's your discount . this company from UK not from USA. I bought the promotion and later try to activate my service then they said you cannot do it and you have to buy another which is not in promotion ...
Head Office Walbrook Building 195 Marsh Wall London, E14 9SG United Kingdom Customer Service Phone: 322 or +44 207 132 0322 (UK) Phone: 612 or
When I could not register eSIM I bought in Germany, I couldn't get any assistance from customer care service. It was in October. After I posted first review here, they got in touch with me, offering refund because there were not other solution possible. According they promise I should ...