Extra servicesTreat yourself to something extra for your journey Personalize your trip to suit your requirements with our wide range of offers. Travel preparations Book additional baggage Sometimes you need a little more: add additional baggage to your booking. Baggage information Book upgrade Enjoy...
When flying with large sports equipment it is important to check the airline's height and weight policy. Standard sports baggage (such as a regularly sized bicycle) can be checked onto your Lufthansa Airlines flight for a fee which will vary according to your flight's destination. If flying ...
On my return, they completely damaged my baggage. I filled out the necessary form at the airport as soon as I arrived at Schiphol, but I never received any tracking number or email regarding the issue. Three weeks later, when I called to follow up on my claim, they told me I needed ...
Yes I was shocked to read that ther was a hefty fee for hold luggage. I travelled with just cabin bag. This is not a domestic flights. If they think they can charge for hold baggage on long haul no more Luthansa flights for me. Report inappropriate content FCB1 Rotterdam, The... 9...
such as traveling with pets or oversized baggage, may choose to check-in at dedicated service counters. Additionally, some airports offer a fast-track security lane exclusively for premium passengers, providing an expedited check-in experience. Ultimately, Lufthansa aims to provide a range of check...
Lufthansa permits the students to get two baggage weighing 23 kg each for their journey. Student fare can be on the flight selection page with a blue dot as Student. If you have already booked a flight, Lufthansa does not offer baggage allowance and student discount for such bookings. Studen...
I had my baggage delayed for one day after flying with a connection stop and they delivered the baggage to my hotel afterwards.I had to buy emergency clothes etc. and they fully reimbursed me WITHIN ONE DAY of me sending in the receipts!!!Greatest customer service!Thank you Lufthansa for ...
In addition, due to low overhead storage capacity, extra cabin baggage needed to be placed in business class, which could not be accessed during the flight. Submitted by Dan S on 2019/01/02 for Seat 14d I have made 4 flights on Lufthansa to Munich and Frankfurt in the past year. ...
It seems customer service lacks training when it comes to resolving issues with delayed bags. When a partner member of Star Alliance gives you the baggage claim number in their format and Lufthansa uses another format, but denies the claim because customer service cannot understand the difference....
Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 71 air-conditioned...