Local Government and Service Delivery. In Van der Waldt (ed.) Municipal Management: Serving the People. Juta and Company: Cape Town.United Nations Capital Development Fund. (2010). Local governments and service delivery. Framing paper, Global forum on local development: pursuing the millenium ...
The principles inspiring them aim to improve the government's responsiveness and efficiency while reducing the cost of public service operations. E-government, namely the use in the public sector of information and communication technology (ICT) for the delivery of information and services, may ...
Local e-Government and devolution: Electronic Service Delivery in Northern Ireland. Local Government Studies, 31(3), 307-319.Paris,M.Local E-government and devolution: electronic service delivery in Northern Ireland.Local Government Studies. 2005...
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E-government and transformation of service delivery in developing countries: The Bangladesh experience and lessons Purpose: Since 2009, e-government has been high on governmental agenda in Bangladesh. Seen as a vehicle for improving governance and service delivery, it i... NA Siddiquee - 《Transform...
Ratings for the Local Government Management and Services Delivery Project for Uganda were as follows: outcomes were satisfactory; risk to development outcome was moderate; Bank performance was satisfactory and borrower performance was moderately satisfactory. Some lessons learned includes: the shift from pu...
The Producer-Customer Paradigm within which much of the service improvement efforts have been undertaken is a highly circumscribed and problematic paradigm for local government services. It views citizens as customers of local government services and seeks to be more efficient in its delivery through ...
CGI UK | Transforming Local Government By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more. Transformational service delivery We are trusted to deliver full managed IT services to a number of UK local authorities.Our approach aims to provide ...
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and Pedro J. Camoes. 2007. Local Service Delivery Choices in Portugal: A Political Transaction Costs Framework. Local Government Studies 33 (4): 535-553.Tavares AF, Camoes PJ, 2007, "Local service delivery choices in Portugal: A political transaction costs framework" Local Government Studies ...