5. Install your widgets – and get chatting!Now’s the time to really put these live chat apps to the test! Most can be easily installed onto your website by embedding some code. We recommend installing them on select pages, rather than your entire site – for example, highly-trafficked...
Ease of use Save your time on studying the product Chaport is designed for people. The user-friendly interface will let you master the product in no time. Just add the widget to your website and start chatting.
without having to engage a more experienced teammate. Even better is a publicly-sharedknowledge base, where customers can help themselves from a search of articles. Other features include ticket management, multi-channel chatting (e.g., SMS, social, video), bots, chat transfer, and automated ...
When chatting with a customer, you can see theirprevious order details,shipping address,total amount,product information, andquantity of productsright next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficie...
Sign up and Start Chatting A better way of customer communication For customers, support staff, sales agents, and managers. The ability to interact with customers live has already tripled our leads in the first quarter of 2015. Best marketing investment we have made! Sara Lisbon Business Manager...
See who you’re chatting with including name, email, and page URL Set up separate chat widgets for each of your websites Style your chat widget to fit your brand Map each widget to a separate team or channel Create department based routing to separate channels Send quick replies for common...
Turn customer data into actions. Help and delight your customers in ways your competitors simply cannot. Best Live Chat Plugin for e-commerce websites. Start Chatting Now Features Proactive Chat Departments Routing and Queueing Reporting and Analytics Canned Responses Triggered Chat Transfer Chat ...
In my experience, it’s a basic live chat software that doesn’t cost anything unless you want to remove branding or hire their agent for customer support.What you’ll like:Ticketing system to manage and track customer requests Block/unblock visitors from chatting based on their IP address or...
Offline messages Receive messages even when your team is offline With Chaport Live Chat, you can stay connected with your customers even outside your car dealership’s working hours. Receive messages 24/7, collect customers’ contact details during your offline hours, and continue chatting when you...
The live chat function is easy to implement and allows you to get chatting with your customers in no time. This seamless live chat integration is part of what makes Tidio such a popular choice. And it comes with an open JavaScript API which unlocks unlimited possibilities for customization. ...